What's ARC
ARC
An ARC is an Alarm Receiving Center. It is a secure, 24-hour control room with experts trained to receive and process alarm signals from various sites.
CMS
Central Monitoring Station, another name for an ARC.
AMS
Alarm Monitoring Software, a.k.a., ARC Software, is a program designed to receive alarm signals and to process those signals with a standard operating procedure, all on the operator's computer system.
When it comes to monitoring multiple sites remotely, two big challenges quickly emerge – integrating the various interconnected systems and reducing false alarms. For this reason, ARC software and solutions came into being.
Hikvision's ARC integration solution offers a number of ways to upgrade an ARC, making it more efficient and cost-effective. It can help ARC managers provide enhanced services remotely, using innovative, scalable technology.
Common ARC Pain Points
False alarm rates for ARCs are about 99%.
A huge waste of manpower.
Police average response time:
45 minutes for unverified alarms
7 minutes for verified alarms.
A quick response may mean saving lives!
Visual Verification is mandatory in some countries, such as Spain, for example.
RISK of reporting false alarms to police:
In Spain, for example, an ARC might be forced to close for as few as 3 false alarms
$2,000 penalty in North America for a single false alarm
There are millions of events on thousands of panels and CCTV devices managed by ARCs. So an ARC must keep its system maintenance simple.
Therefore, to upgrade an ARC, the following 4 problems must be resolved
1
How to improve alarm accuracy
2
How to get HD images or video clips for alarm verification 24 hours a day, 7 days a week
3
How to prevent potential intrusions
4
How to quickly and efficiently perform system maintenance
What Hikvision Offers
What Hikvision Offers
Let's explore the various solutions Hikvision provides to address these problems
How Hikvision improves alarm accuracy
How to get HD images or video clips for alarm verification
How Hikvision prevents potential intrusions
Hikvision's easy system maintenance
Alarm
CCTV
Thermal Cameras
AX PRO
Prevent false alarm with professional intrusion features like Cross Zones, Double Knock, etc., offering more reliability and enhanced security.
- Double Knock
The zone will send an alert to the control panel if it's triggered twice within the pre-set time period.
- Cross Zone
When linked with another zone and both zones are triggered simultaneously, an alert will be sent to the Control Panel.
- Passive Infrared Sensors
Detect temperature differences between human bodies and background objects at room temperature.
- Microwave Sensors
Use 24 GHz (K-band) with the Doppler Effect to detect speed of movement, distance and motion.
- Dual Tech Detectors
Combine a pair of technologies – microwave and passive infrared (PIR) – that are sensitive to two types of motion.
- Digital Temperature Compensation
Activates and deactivates automatically by keeping the alarm trip thresholds at a constant level.
- Patented IFT Technology
Enables the detectors to auto-adjust their sensitivity depending on external & environmental infrared noise conditions.
AX HOME
Core value：
Occupying residential market: price war to occupy the entry-level market
Enhancing customer stickiness: Regional channel sinking for facilitating business promotion
Budget-friendly
Hassle-free installation
Reduced power consumption
Low data usage
Long standby time
Activation guide
Installation wizard
User-friendly app
Authorization service
EN Grade 2
How to Integrate Your ARC Software with Hikvision
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Partner Stories
Transpeye
Transpeye has been developed to be an all-in-one risk management system that can reveal the risk anytime, anywhere, identifying malicious and compliance-based issues. The have integrated their cloud-based platform with Hik-Partner Pro to realize the policy driven activity management for multiple devices with visual verification.
Monitor Computer Systems, Ltd.
Monitor Computer Systems, Ltd. has recently integrated its Sentinel Software with Hik-Partner Pro, providing a convenient way for ARCs and systems integrators to install and operate Hikvision security devices in Sentinel systems.
ESI – European Systems Integration
Founded in 1999, ESI – European Systems Integration – develops cutting-edge global software solutions for unified security. ESI software adapts to support private premises as well as offices, retail stores, bank branches, and even museums.
AzurSoft
AzurSoft develops software solutions, specializing in the field of risk, safety, and security management. AzurSoft provides HORUS, their alarm management software, to Alarm Receiving Center's for the integration and monitoring of security alarms, social care alarms, and lift monitoring.
Transpeye
Transpeye has been developed to be an all-in-one risk management system that can reveal the risk anytime, anywhere, identifying malicious and compliance-based issues. The have integrated their cloud-based platform with Hik-Partner Pro to realize the policy driven activity management for multiple devices with visual verification.
Monitor Computer Systems, Ltd.
Monitor Computer Systems, Ltd. has recently integrated its Sentinel Software with Hik-Partner Pro, providing a convenient way for ARCs and systems integrators to install and operate Hikvision security devices in Sentinel systems.