Key Challenges
Departments
Challenges
Loss Prevention Manager
Responsible for the shop's security protection and evidence collection, including property security and personal security.
Staff must collect and manage forensic evidence from security events such as break-ins and theft; furthermore, security managers need to have pre-incident warnings ahead of risks, such as repeat shoplifters.
Low profit products are used, which cannot provide crime deterrence but focus primarily on video evidence collection.
Marketing Managers, Business Development Team
Responsible for a shop's security protection and evidence collection, including property security and personal security.
Most of the operational data analysis comes from online data like POS or CRM, and lack offline data combinations and optimization; therefore, managers need deeper analysis on multi-shop status and shop location selection.
High operation costs, which requires managers to drastically raise transaction rates and area efficiency.
Wide range of SKUs, which elevates concerns about SKU selection among shops.
Audit Manager
Supervises a shop's operational efficiency (including loss ratio), regulations, and loss rate.
Due to the large number of shops, conventional offline, on-site supervision is inefficient and insufficient, which results in the need for online and standardized remote audits to raise efficiency and reduce labor.
Procurement Manager
Responsible for each departments' requirements along with creating the vendor shortlist and purchasing products.
Concerns are raised over vendor reliability, product stability, and cost performance.
Loss Prevention Manager
Responsible for the shop's security protection and evidence collection, including property security and personal security.
Challenges
Staff must collect and manage forensic evidence from security events such as break-ins and theft; furthermore, security managers need to have pre-incident warnings ahead of risks, such as repeat shoplifters.
Low profit products are used, which cannot provide crime deterrence but focus primarily on video evidence collection.
Marketing Managers, Business Development Team
Responsible for a shop's security protection and evidence collection, including property security and personal security.
Challenges
Most of the operational data analysis comes from online data like POS or CRM, and lack offline data combinations and optimization; therefore, managers need deeper analysis on multi-shop status and shop location selection.
High operation costs, which requires managers to drastically raise transaction rates and area efficiency.
Wide range of SKUs, which elevates concerns about SKU selection among shops.
Audit Manager
Supervises a shop's operational efficiency (including loss ratio), regulations, and loss rate.
Challenges
Due to the large number of shops, conventional offline, on-site supervision is inefficient and insufficient, which results in the need for online and standardized remote audits to raise efficiency and reduce labor.
Procurement Manager
Responsible for each departments' requirements along with creating the vendor shortlist and purchasing products.
Challenges
Concerns are raised over vendor reliability, product stability, and cost performance.
Co-creating Retail Ecosystem
Harnessing Hikvision's powerful IoT perception abilities, superior video / image technology, and multi-dimensional perception technology – incorporated with AI and Big Data – this solution creates a much safer and more intelligent retail environment.
Extended retail service format, creating a 24/7 shopping experience
Fusion of all data, expanding analyses from business insights
Comprehensive loss prevention strategy, maximizing solution benefit
Refreshing the Retail Experience
Joint efforts with each of our Eco-Partners expands business availability and attraction in today's environment.
Retail Customer Journey
Click here to learn more about what Hikvision offers for different retail scenarios